FREE SHIPPING ON ORDERS $50 AND OVER
You can find the return policy here . Should you wish to return your order, please notify us within 30days of purchase with a valid reason for return
We have free shipping for orders over $50 this will calculate at the checkout
For Australia wide via regular post have a flat shipping fee of $ 8.50
For people with an Australian residential address or a PO Box, we can also offer Express postage for $14.95
Deliveries are processed promptly upon receipt of full payment. Delivery may take between 2 and 14 days.
Damaged or lost orders should be resolved with Australia Post and we are not responsible for goods that are damaged in transit or not received.
For help with missing damaged or delayed items click
Just pop you tracking number into the link below
You can track your shipment herefor Australia post:
Unfortunately, human errors can happen from time to time. Please contact us ASAP so I can resolve the issue for you firstname.lastname@example.org
First off we apologize for any inconvenience this may have caused please send through an email to hello@lunaandbeau and we will work on having the item replaced. More information can be found in Shipping Terms and Conditions
Absolutely you can. Just pop a note in the instructions box and enter their shipping details at the checkout.
Send us an email ASAP and we will do our absolute best to get on email@example.com or contact us here. Any changes to your order need to be made before the item is shipped.
Just drop us a line at firstname.lastname@example.org or contact us herewe will be more than happy to answer any questions you may have.
Wow, we are super flattered and would love to hear from you please flick us an email email@example.com or contact us here.